Server Hosting and Operation for BÄKO

Bäko

When BÄKO reached the limits of its own data center, the company decided to outsource its server environment rather than renew its existing IT infrastructure.

IT-Outsourcer DATAGROUP Referenz Bäko, Logo

The key decision points for server hosting by DATAGROUP were:

  • Clear overview of costs and ability to plan for them
  • High performance and availability
  • Data security
  • Reduction in system maintenance
  • Freeing-up of personnel

DATAGROP’s data center, certified by the German Federal Administration for Information Technology Security, provides the best possible security for servers and data. Prior to DATAGROUP taking over operations, the transition was carefully planned and executed.

DATAGROUP now assumes operation of the entire server systems and ensures that the necessary infrastructure, hardware, and software are available. Communication between DATAGROUP’s data center and BÄKO’s IT department occurs via as single point of contact and is thus efficient and seamless.

Server hosting has provided BÄKO’s IT department with numerous benefits:

  • Responsibility for the entire operation is with DATAGROUP
  • All administrative tasks on the central systems are performed by DATAGROUP
  • Agreed-upon and contractually-secured Service Levels ensure smooth operation and troubleshooting
  • Equipment is continually supervised
  • All costs can be calculated. There are no unplanned expenses for the maintenance and repair of the server environment
  • BÄKO’s own IT employees no longer have to spend time on administrative tasks and can concentrate on strategic and conceptual responsibilities

Contact

Thomas Bauer
T +49 7127 970 214
thomas.bauer@datagroup.de

„You cannot tell a difference between the former in-house operation and the now outsourced solution. The transition (…) went very smoothly. In short: I would take this step again and I am very satisfied with the services of our long-term partner, DATAGROUP.“

Ioannis Skouras, Authorized Representative

About BÄKO

For more than 100 years, BÄKO Südwürttemberg eG has been supplying bakers and confectioners throughout Germany with everything necessary to make high-end baked goods. This includes equipment such as ovens or refrigerators, a wide variety of beverages and sweets, as well as paper and packaging materials – a total of up to 12,000 items. BÄKO employs approx. 130 employees at its locations in Reutlingen, Ravensburg, Ulm, and Freudenstadt.

www.meinebaeko.de