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SAP Services

SAP S/4HANA, SAP CAS, and IT Support for Cloud and Hybrid Scenarios

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Services at a Glance

SAP Excellence for Over 35 Years in Operations, Transformation, and Innovation

SAP is the digital backbone of many companies. Whether it’s financial processes, production, logistics, or human resources—the stability and ongoing development of the SAP landscape are critical to efficiency and competitiveness. At the same time, many organizations are preparing to migrate to SAP S/4HANA or are considering a transition to cloud models.

DATAGROUP offers comprehensive SAP services throughout the entire lifecycle: from implementation and migration to SAP S/4HANA, through SAP CAS (Cloud Application Services), to structured 24/7 SAP IT support. We support companies in cloud, hybrid, and on-premises scenarios with standardized operational and security concepts.

Your Benefits at a Glance

  • Comprehensive Management of SAP S/4HANA, SAP CAS, and SAP IT Support
  • Platform services for SAP operating models in certified data centers and cloud environments
  • Flexible operating models: on-premises, SAP Enterprise Cloud Services (ECS), hyperscalers such as Microsoft Azure and AWS, and sovereign cloud with STACKIT
  • Over 30 years of experience in SAP Basis operations and complex SAP landscapes
  • Structured processes, certified SAP experts, and transparent service levels

SAP S/4HANA for Stable and Future-Proof Target Architectures

The transition to SAP S/4HANA lays the technological foundation for modern and high-performance SAP landscapes. DATAGROUP supports companies with technical implementation, conversion, and migration, as well as with designing the appropriate target architecture.

We take various operating models into account, including on-premises and SAP S/4HANA Cloud Private Edition as part of RISE with SAP. Public cloud scenarios with SAP S/4HANA Cloud Public Edition can also be implemented. Clean-Core principles and long-term maintainability are taken into account right from the design phase of the target architecture.

Key Features:

  • Technical implementation, conversion, and migration to SAP S/4HANA
  • Consulting on the overall and target architecture for various operating models
  • RISE with SAP and Clean Core principles for SAP landscapes that are maintainable over the long term

SAP CAS for the Long-Term Success of Your SAP Environment

With SAP Cloud Application Services (SAP CAS), DATAGROUP takes on the ongoing support and further development of SAP environments. These services ensure stable and predictable operations while reducing operational overhead.

The SAP Application Management Services include functional and technical support for SAP Cloud ERP Private and Public, release and performance management, and SAP Basis+. SAP Cloud ALM is used, among other tools, for monitoring and operational control. In addition, DATAGROUP supports the operation of the SAP Business Technology Platform (BTP), thereby creating the connection between SAP applications, extensions, and other services.

Key Features:

  • Functional and technical support for SAP Cloud ERP Private and Public within the framework of theSAP CAS target architecture for various operating models
  • SAP Basis+ as well as monitoring and operational management with SAP Cloud ALM
  • Operation and support of the SAP Business Technology Platform (BTP)

SAP IT Support with 24/7 SAP Basis Operations

Business-critical SAP systems require reliable operation. DATAGROUP provides SAP IT support, including SAP Basis operations, monitoring, and incident and problem management.

We operate complex SAP landscapes in a standardized and scalable manner—regardless of whether they are run on-premises, as SAP S/4HANA Cloud Private Edition, SAP S/4HANA Cloud Public Edition, or in hybrid SAP architectures.

Key Features:

  • 24×7 SAP Basis operations
  • Monitoring and incident management
  • Authorization and security concepts

Business Process Services for Efficient Business Processes

Through Business Process Services, DATAGROUP takes on defined operational business processes and helps companies manage standardized workflows efficiently and reliably. This includes Business Process Outsourcing (BPO) as well as Managed Service Provider (MSP) Payroll for professional support of human resources processes.

Key Features:

  • BPO for defined business processes
  • MSP Payroll for the professional handling of payroll processes
  • Standardized and scalable processes with clearly defined responsibilities

Talk to us about your project

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Grafische Darstellung der CORBOX-Service-Bausteine mit hervorgehobener Kategorie „SAP Services“.

CORBOX as the Foundation for SAP Services

Our SAP Services are part of CORBOX, DATAGROUP’s modular IT service portfolio. CORBOX stands for “Corporate IT out of the Box” and describes a structured, modular model consisting of standardized, certified, and flexibly combinable IT services.

CORBOX encompasses all key service families for modern IT operations—from cloud and infrastructure services through security, network, workplace, and service desk to application management. Companies can combine exactly the modules that best support their IT and SAP strategies. All services are delivered from data centers in Germany and adhere to clearly defined governance and security standards.

Learn more about CORBOX

Podcast on the topic

SAP in Bewegung: So gelingt der Weg in die Cloud – mit Robert Pander-Ziegler
  • 34 min
SAP in Bewegung: So gelingt der Weg in die Cloud – mit Robert Pander-Ziegler
Unboxing IT – ein Podcast von DATAGROUP
Play

SAP Services Customer Projects

Logo von Trading Hub Europe (THE): Gelbes Liniennetz in Form der Buchstaben ‚THE‘, daneben blauer Schriftzug ‚TRADING HUB EUROPE‘.

Trading Hub Europe – Building a Scalable SAP Infrastructure

In response to regulatory changes, DATAGROUP supported Trading Hub Europe in setting up an IT infrastructure, including SAP systems. The goal was to ensure stable business processes in a newly created Germany-wide market area and to make the system landscape future-proof. The project demonstrates how complex SAP transformations can be successfully implemented with a structured architecture and professional operations.

Learn more about the SAP infrastructure at Trading Hub Europe

Referenz_HELLA_600x350px

HELLA – SAP Basis Operations in First-Generation Outsourcing

Automotive supplier HELLA has chosen DATAGROUP as part of a first-generation outsourcing arrangement. DATAGROUP’s German data centers host servers, databases, storage, and backup systems, supplemented by SAP Basis operations. This collaboration demonstrates how infrastructure services and SAP operations can be reliably and scalably integrated into a single, unified operational model.

More about SAP Basis operations at Hella

FAQ – Frequently Asked Questions About SAP Services

How does the migration to SAP S/4HANA take place?

The migration to SAP S/4HANA can be implemented as a greenfield, brownfield, or hybrid transformation scenario. This includes architecture consulting, migration planning, technical conversion, and stabilization in the target environment. Key success factors include sustainable target architectures, Clean Core strategies, and a system landscape that can be maintained over the long term.
How are release changes and maintenance transitions managed in the SAP environment?

Release changes, technical upgrades, and maintenance transitions require early and structured planning. With the end of mainstream maintenance for SAP Business Suite 7 at the end of 2027, the transition to SAP S/4HANA, in particular, is becoming increasingly important. The transition from SAP Solution Manager to SAP Cloud ALM is also taken into account. Impact analyses, test management, and quality assurance support a smooth transition to routine operations.
What does "comprehensive support" mean in the SAP environment?

Comprehensive SAP services combine consulting, transformation, infrastructure, security, SAP CAS, and SAP IT support into a single, integrated service model. This results in clear lines of responsibility, end-to-end processes, and consistent governance across the entire SAP landscape.
What does SAP CAS (Cloud Application Services) include?

SAP CAS services include ongoing functional and technical support for SAP systems. This includes customization, cross-module development, change management, performance optimization, and release management. The goal is to reduce administrative workload and ensure the structured development of business-critical processes.

What does SAP IT support involve during day-to-day operations?

SAP IT support includes SAP Basis operations, monitoring, incident and problem management, as well as performance and capacity management. Scalable 24×7 operating models with clearly defined service level agreements are available for business-critical environments.
How is SAP expertise and partner competence demonstrated? SAP expertise is demonstrated by certified professionals, many years of project experience in complex SAP landscapes, and the corresponding partner status. As an SAP Gold Partner, DATAGROUP possesses comprehensive expertise in SAP S/4HANA as well as in the operation and further development of business-critical SAP systems.

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