Skip to content
Close
SEARCH
en
de
Contact
en
de
Contact
Two people are talking at a white table on which lies a red CORBOX symbol in the shape of a laptop—a symbol of DATAGROUP’s modern and flexible workplace services.

Workplace Services

Workplace as a Service for Modern and Secure IT Workstations

Get advice now
Services at a Glance

Productive Workspaces for the Office, Home Office, and Mobile Work

A modern IT workstation must be available at all times, secure, and flexible to use – regardless of whether employees are working in the office, from home, or on the go. Workplace as a Service bundles all services related to the digital workplace into a comprehensive operating model and lays the foundation for productive work.

DATAGROUP handles client management, provides on-site support, coordinates IMAC services, and delivers virtual workstations based on Azure Virtual Desktop, Windows 365, and Citrix. This results in high-performance IT workstations that can be managed efficiently and flexibly adapted to different work models and requirements.

Your Benefits at a Glance

  • Productive IT Workstations – in the Office, on the Go, and at Home
  • Modern and flexibly scalable work environments
  • Complete coverage of the IMAC/R/D process
  • Seamless hardware replacements, upgrades, and relocations during ongoing operations
  • Handling of warranty claims, repairs, and secure hardware replacement, including data erasure

Client Management for the Entire Workplace Lifecycle 

With Client Management, DATAGROUP takes over the centralized management and operation of your IT workstations. Operating systems, applications, and security policies are deployed in a standardized manner, continuously updated, and centrally monitored. In addition, Mobile Device Management and the management of mobile devices ensure secure and efficient operations.

The definition of Client Management describes the structured management of all endpoints throughout their entire lifecycle. DATAGROUP implements precisely this approach with standardized processes, centralized administration, and continuous support for the entire workstation environment.

Key Features:
  • Centralized management of all IT workstations
  • Software, patch, and operating system management
  • Continuous monitoring of security and operational status

On-site Support for Quick Assistance at the Workplace

Not every problem can be resolved remotely. That’s why qualified service technicians provide on-site support to users and ensure that IT workstations are back up and running quickly.

Onsite Support works closely with the Service Desk and is responsible, among other things, for troubleshooting end devices, peripherals, and other workstation hardware.

Key Features:

  • On-site support for end-user devices and peripherals
  • Rapid resolution of complex issues
  • Close collaboration with the service desk

IMAC Services for Rollouts and Workplace Relocations

Install, Move, Add, and Change (IMAC) are part of the day-to-day operations of modern IT workstations. Equipment replacements, relocations, hardware upgrades, and rollouts are planned systematically and implemented without disrupting ongoing business operations.

In addition, DATAGROUP handles warranty claims, hardware replacements, and proper disposal, including secure data erasure.

Key Features:
  • Install, Move, Add, and Change Services
  • Rollout of New IT Workstations
  • Hardware replacement, warranty claims, and secure disposal

Virtual Desktops with Azure Virtual Desktop, Windows 365, and Citrix

DATAGROUP provides virtual workstations based on Azure Virtual Desktop (AVD), Windows 365, and Citrix. This enables applications and desktop environments to be delivered to users in a flexible, scalable manner, regardless of location. At the same time, virtual desktops support the implementation of specific security and compliance requirements.

As part of Workplace as a Service, virtual desktops complement traditional physical IT workstations and enable different deployment models within a centrally managed workplace environment.

Key Features:

  • Virtual desktops with Azure Virtual Desktop, Windows 365, and Citrix
  • Flexible and scalable deployment of applications and work environments
  • Support for specific security and compliance requirements

Talk to us about your project

Get advice now

Grafische Darstellung der CORBOX-Service-Bausteine mit hervorgehobener Kategorie „Workplace Services“

Workplace Services as Part of CORBOX

Workplace Services are part of CORBOX, DATAGROUP’s modular IT service portfolio. CORBOX stands for “Corporate IT out of the Box” and combines standardized, certified, and flexibly combinable IT services into a holistic operating model.

Within CORBOX, Workplace Services integrate seamlessly with Cloud Services, Network Services, Security Services, Communication & Collaboration, and the Service Desk. This creates end-to-end processes for the entire workplace lifecycle – from provisioning and administration through support and lifecycle management to the continuous optimization of IT workstations

Learn more about CORBOX

Workplace Services Customer Projects

Referenz_ForstBw_600x350px

ForstBW – Modern IT Workstations for Mobile Work

DATAGROUP operates a modern workstation environment from the public cloud for ForstBW. Workplace Services enable secure access to applications and data—whether in the office, while working from home, or directly in the forest. This ensures that employees have access to high-performance, flexible IT workstations at all times.

Learn more about mobile work at ForstBW

Die Türme der Stadtwerke München in der Abendsonne

Stadtwerke München – Workplace Services for Approximately 9,000 IT Workstations

DATAGROUP is responsible for managing approximately 9,000 IT workstations for Stadtwerke München. Client management, on-site support, and rollout and lifecycle services ensure reliable IT infrastructure and support the stable operation of critical systems.

Learn more about Workplace Services at Stadtwerke München

FAQ – Frequently Asked Questions About Our Workplace Services

How can IT workstations be managed centrally and efficiently?

A centralized client management system standardizes the deployment, configuration, and maintenance of all end devices. Operating systems, applications, security policies, and updates are centrally controlled and managed throughout the entire lifecycle of IT workstations.

How can hardware rollouts and workstation changes be implemented without disrupting operations?

Structured IMAC (Install, Move, Add, Change) processes enable the planned replacement of hardware, relocation of workstations, and expansion of existing workstations. This allows changes to be implemented efficiently without disrupting ongoing business operations.
How can mobile devices be securely integrated into IT operations?

Mobile Device Management enables the centralized management of smartphones, tablets, and laptops. Security policies, applications, and updates are rolled out centrally, ensuring that mobile workstations meet the same security standards as desktop workstations.
When is Workplace as a Service the right business model?

Workplace as a Service is ideal for companies that want to standardize the operation of their IT workstations, reduce administrative overhead, and efficiently support hybrid work models. At the same time, they benefit from comprehensive support throughout the entire workstation lifecycle.
How can virtual IT workstations be deployed securely?

Virtual desktop solutions such as Azure Virtual Desktop, Windows 365, or Citrix provide secure access to applications and corporate data. Workstations are managed centrally and can be flexibly adapted to new requirements.
What services are included in professional client management?

Professional client management encompasses the provisioning and administration of end devices, software distribution, patch management, mobile device management, security policies, and the replacement and decommissioning of hardware throughout the entire lifecycle.

Get advice now

Submit inquiries here