IT Outsourcing for ECE – European Market Leader in Urban Shopping Centers

Einkaufszentrum mit Rolltreppen von innen

ECE is a longtime customer of DATAGROUP in the areas of service desk and end user services. In order to simplify its IT organization and make it more transparent, ECE was searching for a strategic IT partner on an equal footing who could provide all IT infrastructure services from a single source.

IT-Outsourcer DATAGROUP Referenz ECE, Logo

In a bidding contest with other leading IT service providers, DATAGROUP emerged as the winner. DATAGROUP’s reliability and strong innovation were the deciding factors. The current service spectrum includes the following IT outsourcing services:


Sebastian Hein

T +49 40 85404 319

“The requirements for supporting department or IT projects continue to increase. Processes are becoming more complex, and acceptable wait times for the departments are getting shorter. Bundling services with an external service provider allows us to devote more time to projects, changes, improvements, and new requirements for the departments. In DATAGROUP, we have found a responsible partner who keeps the load off.”

Ingo Fiß, Head of Department IT Operations

About ECE

ECE Group GmbH & Co. KG, headquartered in Hamburg, develops, plans, implements, rents, and manages commercial real estate in the segments shopping, office, traffic, and industry. In the area of urban shopping centers, ECE is the European market leader.

Outsourcing in Numbers


Supported IT Workstations


Supported Servers


IT requests per year