End User Services

The DATAGROUP End User Services encompass the complete management of your IT workstations. From Client Management to Onsite support to Managed Printing Services, our services provide you with care-free IT.

Out rollout team has many years of experience in national and international projects. This enables us to provide your employees with all necessary IT equipment in the shortest possible time.

Your Advantages

  • We cover the complete IMAC/R/D-Processes (Install, Move, Add & Change as well as Remove & Dispose)
  • Smooth hardware changes, system upgrades or moves without disrupting your day-to-day operations
  • Supervision of warranty cases and repairs as well as proper disposal of hardware including data deletion
  • Highly experiences rollout team
  • Based on standardized processes certified according to ISO 20000

End User Services

Onsite Support

Installation and maintenance of IT workstations, printers, multifunction systems and other devices
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Client Management

Central, standardized provision and maintenance of clients
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Mobile Device Management

Ensure end-to-end security standards through the support and central administration of your mobile devices.
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References

ARD Hauptstadtstudio

ARD switches to DATAGROUP

DATAGROUP wins the contract for onsite support and service desk of ARd.

More about the project