CORBOX Robots-as-a-Service enables Sparda-Bank BW to drastically reduce throughput times in the back office. In just 7 weeks, a solution was implemented that automates thousands of processes.
- Automate9,000 manual processes per year
- 7 weeks from consultation to initial implementation
- 90% reduction in throughput time
The challenge
Sparda-Bank Baden-Württemberg is one of the leading banks in Baden-Württemberg in the area of construction financing for private customers. The processes between the bank and customers are already implemented digitally with innovative portal solutions such as the Sparda Immo-Club and the SpardaMyBaufi platform.
Media disruptions in the overall mortgage process still existed in the back office when transferring the extensive mortgage documents to various host systems of the bank.
bank's various host systems. Due to the numerous different document types and the high volume of data, the previous process involved extensive manual work steps and sometimes led to very long processing times in the existing legacy systems.
Solution
Use of the DATAGROUP Robots-as-a-Service (RaaS) platform to automate standardized processes via existing front-end applications.
- Based on leading RPA technology from Automation Anywhere and Almato AG
- Standardized infrastructure services via the DATAGROUP Data Center
- High availability for 24/7 uptime
- Setup package for the successful introduction of the first RPA process including preparation, analysis & conception, installation, implementation pilot process, review and intensive support during commissioning
- Center of excellence training
Success
With the help of the DATAGROUP Robots-as-a-Service platform, the back office processes for construction financing were fully automated. The average processing time per transaction has been reduced by a factor of ten. All processes can also be processed as soon as the required data is available, so that the overall processing time for the process has been significantly reduced.
The standardized processing of the individual procedures has also reduced the error rate and ensured complete documentation of process handling by the bot. Due to the very successful introduction and implementation, Sparda-Bank BW is already planning to automate further processes.
You can find more information on the key benefits and solutions in the Sparda-Bank BW success story
"The collaboration with the team was excellent. Our high expectations of the solution and the associated goals were met in full."
About Sparda-Bank Baden-Württemberg eG
With over 530,000 members, Sparda-Bank Baden-Württemberg eG is the largest cooperative bank in Baden-Württemberg and the second largest in Germany. The cooperative principle is one of the basic principles of Sparda-Bank and is consistently implemented. Sparda-Bank currently has 38 branches and 51 self-service banks in Baden-Württemberg.
Further information
Reference
