References 2018-01-05T08:52:57+00:00

References

ECE

We manage IT for the European market leader in urban shopping centers as part of an IT outsourcing project. Data Center Services are part of the service spectrum, as is support for users and network services.

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Thales

Our Service Desk supports users via telephone, and at the seven locations of this company throughout Germany, our onsite support handles all matters relating to IT. The service spectrum includes operation of the central IT infrastructures as well as basic SAP operation.

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Sprint

We manage the central IT services in Sprint’s data center as part of an IT outsourcing project. The goal of our collaboration is to develop a high-level IT operation and to conquer the challenges posed by digitalization.

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Federal Employment Agency

The largest government authority in Europe implements the voice biometrics solution by DATAGROUP. With this solution, callers can be authenticated based on their voice and can thereby unlock their account or reset their password.

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Max-Planck-Gesellschaft

We operate IT for Max-Planck-Gesellschaft’s general administration in IT outsourcing. Our services include infrastructure operations, user support and application management. The service desk is available as the Single Point of Contact (SPoC) for the users.

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BÄKO

We manage the BÄKO server system and ensure the necessary infrastructure is available to users through the DATAGROUP Data Center. Fixed, agreed-upon service levels ensure smooth operation and fast problem resolution.

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Gruner + Jahr

We provide the publishing house with Service Desk as well as Client Support services. Optimal accessibility and fast problem resolution are of the utmost importance so that publishing processes are disrupted as little as possible.

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NDR

DATAGROUP supports a total of about 7,500 clients at NDR’s Hamburg-based locations and in the regional broadcast stations in Hanover, Kiel and Schwerin. In this context, the focus is on a continuous quality assurance, fast response times, solution-oriented work and high availability.

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Hessian Parliament

We equip Hessian Parliament representatives with end devices and assume support responsibilities for them. The Service Desk receives all requests and serves as the central point of contact for representatives. Our on-site support provides services at the regional offices or at parliamentary offices when parliament is in session.

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QuestBack

For the market leader in enterprise feedback management software, DATAGROUP is responsible not only for the design and implementation of the new storage solution, but also for the operation of server and storage environments, including backup.

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Bremer Landesbank

As part of an IT outsourcing project, we operate the print and copy infrastructure of the Bremer Landesbank. The implemented systems are quiet, energy-efficient and environmentally-friendly, and help reduce waste.

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REIFF

REIFF’s entire printing infrastructure was redesigned and replaced with a homogeneous printer environment through a successful rollout. The service spectrum includes management of the printing environment as well as the reordering of supplies.

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Clarins

Within the context of a six-month pre-project, Clarins’ IT infrastructure was revised and standardized. Server processes were consolidated and centralized. Subsequently, Clarins gave DATAGROUP the mandate to manage the company’s entire IT operations as well as service desk.

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Stollfuß

For the leading provider of software for tax consultants, corporate tax departments, industry and trade, we operate the SaaS-solution, Stotax. Additionally, our Service Desk provides technical support for all Stotax customers.

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Süddeutscher Verlag

As part of an IT outsourcing project, we provide 2nd level support in end user services and desktop operation at the various locations of the publisher. We also provide Data Center Services and Network Services for the publisher’s Heidelberg location and support the design and execution of IT projects.

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PKF WULF & PARTNER

We manage central IT and other services for the law firm specializing in auditing, tax, and legal consulting. We cover everthing from the Service Desk to infrastructure services and thus support all of PKF WULF & PARTNER’s IT needs.

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Lidl: Mobile Office for Sales Managers

„This application is used by sales managers to check, e.g, in-store product displays. Using a tablet, Sales Managers are able to see how sales areas should be set up and can then compare them with their planning to make any necessary adjustments or changes.“

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Conrad Electronic

A new and comprehensive digital multi-channel concept for mobile websites and apps for smartphones and tablets with integrated location-based services has been developed and implemented for Conrad Electronic.

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Breuninger: Mobile Payment

With Datagroup’s latest software release, the full integration of Germany’s first customer card and smartphone payment function has been successfully completed. With this application, a unique customer loyalty instrument has been created for one of Germany’s most successful fashion and lifestyle department stores.

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Onleihe of ekz

For the leading digital lending platform for library customers, DATAGROUP developed the new Onleihe backend as well as the frontend for the e-reader, Tolino. Another focal point is the app development for Android, iOS, and Windows as well as the design of the web portal.

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AssetGo – BW-Bank Investment App

The Investment App AssetGo extends BW-Bank’s range of services for private investors. App users can retrieve current market data and LBBW research analyses, manage asset portfolios and receive personal video consultations.

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NetConnect Germany

DATAGROUP is working for NCG as a full-service provider, i.e. we do not only provide storage capacity in our data centre but also make sure that the special applications of NCG are working reliably, efficiently and securely with the help of state-of-the-art technology and our certified operational and process know-how.

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CP-Pharma

The CP-Pharma project encompasses the cross-channel sales process of wholesalers. The company’s website, which the webshop is integrated into, was implemented in a uniform Look & Feel App, programmed by DATAGROUP for the sales reps and customer target groups.

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Sparda-Banken

The apps provide mobile access to the data of the Sparda-banK accounts as well as the accounts of other financial institutions. This enables the user to access every financial information at any time and it is also possible to set push notifications for certain account movements.

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SAG

The DATAGROUP Service Desk is the first point of contact for the users of SAG’s corporate IT. Users are supported 24/7 from our service desk locations in Germany.

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Evangelical Church of Württemberg

As part of an IT outsourcing project, we support the IT of the Evangelical Church of Württemberg. We support users through the Service Desk as well as on-site support, and also provide infrastructure support in the DATAGROUP Data Center.

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Secop

The project centered on the carve out of the various systems of the IT infrastructure, as well as the SAP system and the product development environment. Subsequent to the carve out, operation was assumed at our data center.

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Hessian Federal Education/Training Assistance Agencies

In addition to the states of Bavaria, Berlin, Hamburg, and Lower Saxony, as well as several other municipal agencies and authorities, the state of Hessen has also chosen DATAGROUP for BAföG-/AFBG processing. The information portal for the Hessian agencies is based on Microsoft SharePoint.

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GSK Stockmann

For the law firm GSK Stockmann, we developed a platform for central document management and collaboration based on Microsoft SharePoint. In addition to location-independent collaboration, data protection and security requirements were key elements of the project.

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Bavarian Parliament

Our petition process, which is based on Microsoft SharePoint, is used by the Bavarian Parliament to map the petition process electronically. The preparation and follow up of committee meetings that handle petitions are also supported.

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